Attention Dish Subscribers



ATTENTION DISH SUBSCRIBERS

We regret to inform you that we have made little progress in our discussions with DISH in the past week.  We know you are frustrated, as are we.  DISH is continuing to insist on terms and conditions that are unfavorable to us while only offering to pay us far less than what all of our distributors do.  In other words, it’s lose-lose for us.
We have heard from some DISH subscribers that DISH is telling them that DISH has offered to match the rates paid to us by all other pay TV providers.  This is not true.  If it were true, we would never have had this dispute with DISH in the first place.
The fact is, DISH frequently has disputes with broadcast stations.  It is nothing new for them.  For example, last year, in 2017, DISH had disputes with multiple broadcasters, both large and small alike, including with Bonneville International (3 days, affecting 2 television markets), CBS (4 days, 18 markets), Griffin Communications (14 days, 2 markets), Hearst Television (56 days, 26 markets), and Lilly Broadcasting (61 days, 4 markets).  In 2016, DISH also had numerous disputes, including with Fort Myers Broadcasting (30 days, 1 market) and Tribune Broadcasting (85 days, 33 markets), as well as one with Shield Media that began in December 2015 and lasted 209 days into July 2016!
In contrast, Lockwood Broadcasting, our parent, has ever only had one previous dispute with—you guessed it—DISH Network back in January 2009.  We hope you can see where the problem lies.
While we continue to negotiate with DISH, you are paying for a service that does not include WCWG (The Triad CW) that you thought you were paying for.  You may wish to make alternative arrangements to receive our signal.  Also, it is our understanding that in similar circumstances pay TV providers have provided rebates or credits to customers affected by a dispute.
We will continue to work to come to a fair agreement with DISH.
In the meantime, WCWG (The Triad CW) continues to remain available on DIRECTV and all other local cable operators.
We apologize that you are affected by this business dispute.  But we are heartened by the support we have received from so many viewers who have called.
 
 
To contact DISH Network to voice your concerns, viewers can call DISH Network customer service at (800) 333-3474.


ATTENTION DISH SUBSCRIBERS

DISH Network and Lockwood Broadcasting, Inc., the parent owner of WCWG (The Triad CW), have reached an impasse in negotiating a renewal of the agreement providing for carriage of WCWG (The Triad CW) on DISH Network’s satellite system. As a result, WCWG (The Triad CW) is no longer being carried by DISH. We had granted DISH extensions in the hopes of concluding a new deal with DISH by January 23, 2018.

Our company is a small, family-owned broadcaster, one of the few still left in America. DISH Network is a multi-billion dollar company that reported revenue of $3.6 billion in just the third quarter of 2017 (see https://urldefense.proofpoint.com/v2/url…). We think you can see where this is going.

While we had hoped to conclude a new agreement without disruption, DISH has continued to insist on new material terms and conditions that are less favorable than our current agreement, while seeking to pay fees that are substantially below market rates. We believe DISH has been neither fair nor reasonable and has been using its size to attempt to force us into a bad agreement. Market-based rates are critical to us to be able to deliver the top quality programming you have come to expect and to employ dozens of your friends and neighbors in our community. We have to stand up for what we know is right and fair.

Please understand that we have not “blacked out” our station. WCWG (The Triad CW) continues to remain available over the air via an antenna. You can determine the type of antenna needed at https://urldefense.proofpoint.com/v2/url….

In addition, WCWG (The Triad CW) remains available on DIRECTV and on all local cable operators.

If viewers would like to learn more about local television and what can be done to help, please visit https://urldefense.proofpoint.com/v2/url…<https://urldefense.proofpoint.com/v2/url…>.

We regret the inconvenience DISH’s demands have imposed on its subscribers, and we will keep you informed of relevant developments.

To contact DISH Network to voice your concerns, viewers can call DISH Network customer service at (800) 333-3474.

Thank you for your patience and your continued support.


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